Privacy Policy for Ground Zero Plumbing, AC and Electrical

Effective Date: 02-24-2026

At Ground Zero Plumbing, AC and Electrical (“we,” “us,” or “our”). We make it our responsibility to protect and secure, with utmost confidentiality, the personal information you provide to us at Ground Zero Plumbing, AC and Electrical. This Privacy Policy explains how Ground Zero Plumbing, AC and Electrical collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://www.groundzeroplumbingac.com. Please read the following carefully to understand how we treat your personal data. By visiting the Ground Zero Plumbing, AC and Electrical website, you agree to the terms of our privacy policy. If you do not agree with the terms of our Privacy Policy please stop using this website immediately.

1. Information We Collect
We may collect personal information such as your name, phone number, mailing address, email address, and billing information. We collect this information only when you voluntarily provide it to us via our website forms, when you request services, or when you sign up for communications.

Information collected directly from you

We may collect personal information directly from you, for Example, through a web form, during an online or in-person registration, while booking service, or contacting us for customer support. The personal information we collect directly from you may include your first and last name, address, email address, and phone number.

Information collected from your device

Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.

2. How We Use Your Information

We use information collected directly from you to provide you with our products and services, customer service and support, and to send messages about our services. We may also use this information to market our products and services to you, including by email and text message, subject to your consent. We use information collected automatically from your device when using the website forms to provide service to you, to optimize our website, and to assist with our advertising and marketing efforts.

We use the information we collect to:

• Complete services you have requested.

• Process your billing information for transactions.

• Personalize your experience and enable you to find services and information quickly.

• Send you emails or texts about our services, updates, or offers.

• Improve our website based on the information and feedback we receive from you.

3. Cookies and Tracking Technologies
Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser; however, parts of our website may not function properly. For more information on blocking and deleting cookies, please visit https://allaboutcookies.org. Our email campaigns may also utilize tracking technologies, such as web beacons, pixels, and other similar technologies, to automatically collect certain information, including your IP address, browser type and version, and email engagement statistics. Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.

If you allow cookies, we may store the following information:

• Date and time of visits.

• Pages viewed.

• Time spent on our Website.

• Websites visited before and after our Website.

• Your IP address.

4. Messaging (SMS/Text Messaging)

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you want to stop receiving text messages from us, reply STOP or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://www.groundzeroplumbingac.com/terms-and-conditions/.

• Opt-Out: If you wish to stop receiving text messages from us, reply STOP to any message you receive. You will then be unsubscribed and will receive no further texts.

• Third Parties: We do not sell, trade, or share your phone number with third parties for their own marketing purposes. Phone numbers collected are used only for the specific messaging campaigns you have consented to (e.g., appointment reminders, special offers). By providing your phone number, you consent to receive such messages.

5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We use Secure Socket Layer (SSL) technology to encrypt sensitive information (such as billing information) during transmission.

6. Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you within 72 hours of identifying the breach.

7. Your Rights and Access
You have the right to ensure your personal information is correct and current. You may:

• Edit, view, or delete your personal information by contacting us.

• Request the current status of your personal data.

• Opt out of future communications.

8. International Users
If you are accessing our site from outside the United States, your information may be processed, stored, and transferred to the United States where our central database is operated. By using our services, you consent to this transfer.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date.” We may also notify you via email.

10. Disclosure of Information
We will only disclose your personal information if required to do so by law or if such action is necessary to: (a) comply with legal process; (b) protect and defend our rights or property; or (c) protect the personal safety of our users or the public.

11. Contact Us
For enquiries, complaints, or requests regarding your data, please contact us at:

Ground Zero Plumbing & A/C
17 S Roosevelt Ave
Chandler, AZ. 85226
480-448-0712
info@azgroundzero.com